You may be eligible for a refund if your visa has not yet been processed. You can cancel your own order using the Cancel/Delete function in your account when logged in or an VisaHQ agent can assist you by calling our support number at 1-800-345-6541 

If you have any questions, please view our Terms of Service at https://www.visahq.com/terms_conditions.php and you can always contact us at info@visahq.com.

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